Buick PARK AVENUE 1995 Owner Manual

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GM Participation in BBB AUTD LINE -- Alternative Dispute Resolution Program*

*This pt'tigruitt may not he availahle in all states. depending on state law. Canadian owners rel'er to yuur Warranty and Owner Assistance information booklet. General Motors reserves the right to change eligibility limitations andi’ur lo disco nti nue its participation in this program.

Both Buick and your Buick dealer are committed to meltingr sure you are completely satisti ed with your new vehicle. Our experience has shown than. no situation arises where you feel your concern has not been adequately addressed. the Customer Satisfaction Procedure tie-scribed earlier in this section is very successful.

There may ht: instances when: an impartial third-party can assist in arriving at a solution to a disagreement regarding vehicle nepairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disugmelltcnts Buick Voluntarily participates in BBB A. UTO LINE.

BBB AUTO LINE is an tiut—nf—eourt program administered by the Better Business Bureau system to settle disputes helwcen customers and automobile rnanufactuters. This program is available free of charge to customers who currently own or lease a GM vehicle.

it you are not satisfied after following the Customer Satisfaction Pnieudure. you may contact the BBB using the toil—tree telephone number. or write them at the following address:

BBB AUTO LINE

Council of Better Business Bureaus 42ml Wilson Boulevard

Suite Elli]

Arlington. Vflt 11303

Telephone? l-Btlti-QSS—f- I lit}

To file a L'ittll'i'l. you will he asked to provide your name and address. your 1'«I’ehicle identification Number WIN}. and a statemenl ot'the nature of your complaint. Eligihility is limited by yeliicle age and mileage and other factors.

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